Information Page

PLEASE READ

Members' Information: All our members have access to our Kate Campbell Fitness Booking App.

You will find the app in either your Apple App Store or Google Play Store. Just search for” Kate Campbell Fitness” (All one word) and download. If you are a new user, you will need to register and set up an account. If you are already a member, log in using your email and password. In the app, you can view our full timetable and make bookings for classes, personal training, Sports therapy and gym use. You can view your membership details, including remaining credits, and see when they expire, as well as purchase additional credits or alternative memberships.

One of the most important features of the app is the community section. This is where we post any important news, updates, and useful resources. Remember to check this section at least weekly to see what’s going on in the world of Kate Campbell Fitness.

Sign up for our FREE Members area on the website! We have created a range of FREE resources to enhance and support your Health and fitness goals. From 100-calorie snack ideas to intuitive eating guides and more, we're here to help. Our passion is to provide you with as much guidance, education, and information as possible to make reaching your goal as easy as possible.

No more scrolling the internet; instead, we’ve done it for you! Become your own detective, be willing to Learn and self-motivate.  So, If You are a member of the gym, a Personal Training client or attending a course, then you will have FREE access for the period you are a member. This is a new offering, and with your help, we can expand it over time. So, please let us know what else would be helpful, and we can create a resource to support you.

Recipe Collections: What Can I Eat? and Have You Got Recipe Ideas? These are just a few of the questions we're often asked, so to give you some inspiration, we've teamed up with a nutrition company to create healthy recipe collections to support your journey. Simple, tasty, and wholesome meals that you and your family can enjoy. Choose from high-protein, family-friendly, 1,500-calorie, vegetarian, and more options. All fully calorie and macro counted, plus a My Fitness Pal barcode! From only £4.99

Here is some Feedback from our members who have purchased them:  “Great ideas”, “Good value for money”, “Love the Smoothie recipes, I add a scoop of protein powder to get a protein boost in the morning”

Fitness on Demand As part of our brand-new website, we have updated Fitness on Demand with workout videos you can access online from any device at any time. From pure core, HIIT to low impact, Pilates to running strength, pelvic floor rehab, postnatal and pregnancy workouts, and so much more. You can make great progress from home and enhance your results with confidence, supporting your individual goals. Whether you are new to exercising or a pro, you’ll love the variety taught by Kate and the team. There is no contract; you can cancel anytime after the first Month, and you can even subscribe when you need a boost or when a holiday or event is coming up.

Fitness on Demand is available for only £8.99 per month.

Newsletter, Special offers, and gym news are also communicated via a monthly newsletter sign-up (No daily Spam, I promise)

Cuppa with Kate! I may not be your personal trainer, but all my clients would agree that while training them to hit their PBs (Personal Bests), I also love a good natter! I like to know how each of you, my members, is progressing. A natural listener, problem solver, and solution finder, I’ve decided to put my skills to good use! So, ‘Cuppa and catch up with Kate’ is your opportunity to sit down with a cuppa, a workbook, and set personal goals. Face-to-face or online from home. Whether you're just starting out, need a bit of motivation, feel stuck, have reached a plateau in your fitness progress or weight loss, or simply want to chat about life in general, I am here to offer support and encouragement every step of the way.

All you need is to book 60 minutes with me online or face-to-face, a pen, our workbook, and a cup of your choice. Together, we will set SMART goals that you can apply straight away.

Personal Training! Our team work closely together, and all have specialist areas of expertise. You will be allocated a trainer based on your specific needs, goals and aims. You can train with more than one trainer; however, you will be allocated a named personal trainer responsible for communication and programming. Every effort will be made to offer regular session times and slots should these be required; however, this cannot be guaranteed due to Glofox's booking management limitations.

Sessions can be booked a month in advance. If your regular personal trainer is on holiday, sessions will be with another member of the team. Sessions cannot be saved until your trainer returns. We will endeavour to keep your session slot the same, but this cannot be guaranteed. Credits must be used within the allocated time frame. If you are on holiday or ill and there is availability, you may increase the number of sessions you have in a week. We never want you to lose your session slots. If you cannot attend your session, YOU must give a minimum of 24hr' Notice or you will lose your session credit.

If your PT program includes gym access, you can pick up your program at reception to enable you to practice what you have learned.

If you would like a top up PT session or a new program designing members discount will apply. Please ask at reception or contact us.

Gym sessions have allocated time slots to ensure there is no overcrowding. Unique to Kate Campbell Fitness is our ready-to-use workout programs, which are conveniently located throughout the gym. These programs are designed to help you establish gym exercise habits that align with your goals. If you would like further individual guidance, then PAYG personal training options and program plan designs can be arranged. All gym members receive a discount on PT.

It’s advisable to book Exercise Classes via the App in advance. Classes are small to maintain individual support. If you can’t attend a class, please cancel at least 24 hours in advance to allow others to join. We often have waiting lists. If you are on a waiting list, you will be informed when a space becomes available.

TRAINING COMMITMENT Before you begin this journey, you must accept and understand that the aim of any of our programs is to support individual progress and not to seek perfection. After all, who is perfect? Change and Focus are essential to your progress.

This is measured daily by focusing on the small wins and positive steps you can take to support permanent psychological and physical change. Through education, nutritional awareness, and a progressive exercise program or classes, you will feel energised, strong, and amazing. With time, commitment, dedication, and a willingness to learn, you’ll experience a higher level of understanding, which will enable you to make the necessary personal changes and positive habits to make exercise and healthy eating a way of life.

SHARE YOUR WINS AND OR WHINGES Personal training clients report elevated motivation when they contact us throughout the week. WhatsApp weekly check-ins are a great way to record progress - connect with Kate, who can offer support between sessions. It’s important to remember this is your ‘call’, your responsibility to seek advice when needed.

You can WhatsApp Kate anytime at 07775515853

We're always here to help, just ask.

PLEASE READ Membership and Personal training terms and conditions have been developed and continue to develop in the hope of creating a mutually respectful relationship between Kate Campbell Fitness and all clients.

We are a small gym with a small team. We are here to support you in making a lasting health change. Our commitment to helping you achieve your goals is of paramount importance to us.

A clear policy helps build strong and long-term relationships. Before signing up for a program, please read these terms and conditions, plus the Full T&Cs on the website.  

  • Membership and programs are personal to the member and are non-assignable, non-refundable, and non-transferable. They will start on the agreed-upon membership start date.

  • Once you have accepted this agreement by signing the form and completing the joining process on our website, and have become a member of Kate Campbell Fitness, this agreement becomes legally binding for both you, the member, and Kate Campbell Fitness Limited.

  • All processing of your personal data will be in accordance with our privacy and data protection policy. (Found on our website)

  • For FAQ click here

  • Kate Campbell Fitness Memberships are based on a 48-week year and reserve the right to alter opening hours, program activities, and classes at any time according to user data.

  • Kate Campbell Fitness is not a 24-hour, 7-day-a-week gym and will close all Bank holidays and for a 4-week period over the year with holiday closures for Easter, Summer, and Christmas. An alternative pop-up timetable may be offered, but this is not mandatory.

  • Cooling off period. You have the right to cancel your membership for any reason within 14 days of joining by emailing info@katecampbellfitness.com or by providing a written notice of cancellation. If you cancel during the cooling-off period, we will refund the startup fee and any monthly subscription. PLEASE NOTE: If you have received program design PDFs and full program resources, a cancellation fee starting from £15 will apply and will be deducted from the total amount refunded.

  • Cancellation of this agreement may only be considered as per the Fair Cancellation Policy, with evidence required. Detailed information is found on the website.

  • If your membership has a monthly recurring fee, you agree to maintain a direct debit instruction with your bank until the final month’s payment has been made. You can cancel automatic renewal by contacting the gym via letter or email info@katecampbellfiness.com and giving 30 days’ notice.

  • All clients must complete a screening form before using the gym, classes, or PT services. 

  • If you have a medical condition, in some instances, you may need to contact your healthcare professional before starting and inform your trainer or class instructor before beginning.

  • We are required to send specific email and SMS communications to all members to fulfil our contractual obligations under the terms of your membership. You cannot opt out of these communications. You may opt out of email and SMS communications that we may otherwise send for promotional or marketing purposes, but if you do, we cannot be held responsible, and refunds will not be granted for any loss incurred by you not receiving gym or class-related communications, for example, closures or class cancellations.

  • Expiry: All personal training programs, block booked classes, courses, Personal training sessions, and gift vouchers have an expiry date. Sessions must be used before the expiry, or they will be forfeited and not rolled over.

  • Bookings are accepted up to 1 hour before the event. Cancellation is via the app. 24 hours’ notice must be given for gym and class sessions, and 24-hour notice for massage and personal training. If less time is provided, Kate Campbell Fitness reserves the right to charge, and credits will be forfeited and cannot be saved.

  • Kate Campbell Fitness, and its Trainer(s) cannot guarantee the results of Training Sessions. and make no representations, warranties and/or guarantees that you the client will lose weight, gain muscle mass, be able to engage in any specific physical and/or athletic activity or will attain any other particular and/or specific results. Kate Campbell Fitness and its Trainer(s) strongly encourage you to follow a healthy diet in conjunction with personal training and exercise.

  • Photographs and or videos will be taken from time to time for promotional purposes only. If you do not wish to appear in any advertised promotion, you must inform the team at the time, or Kate Campbell Fitness will assume you have consented.

Get in touch

If you have any further questions then please, fill out the enquiry form and one of our team will be in touch.